Wednesday, January 26, 2011

Sunday, January 23, 2011

Check out our Facebook Page!

Check out the Spa and Deck Creations, Inc. page on Facebook!
Just type in the search bar:  Spa and Deck Creations and you will be directed to our Page!
or follow this link: 
http://www.facebook.com/#!/pages/Spa-and-Deck-Creations-Inc/348255996838
View from our room at the FiestaAmericana Resort Hotel in Cabo San lucas, Mexico
Dawn and Jill in Cabo San Lucas 2011
Rick and Jill at Awards night dinner with President of Jacuzzi Hot tubs,

Jill and Dawn with Customer service award

Dawn and Troy at the Awards Dinner in Cabo 2011
Dawn and Jill with the customer service Award

President of Jacuzzi Hot tubs with Dawn

Jacuzzi Hot tubs awards US with the Exceptional Customer Service Award!


We just returned from the Annual International Dealer Conference for Jacuzzi Hot tubs. We were honored with the Customer Service award. Only dealers with the following qualifications received this award. First, the dealership must have a showroom that is well kept and displays Jacuzzi Hot tubs, service on the spas and to the owners must be done with no unresolved issues, with warranty registration on each spa sold, and the technicians must be certified with training that receives an A on the tests, from the Technical training given by the factory.
Only a select few dealers get this award. We have received this award for many years in a row!
The conference was held in Cabo San Lucas, Mexico. The Hotel and all the activities were fabulous!! This was really a great place to meet the other dealers, and learn from Jacuzzi about the new products, and hear what other dealers are doing to improve their businesses. The keynote speaker, gave an inspiring presentation on Customer Service. We also were able to attend classes on financing, and marketing.